Veterans Inc.
  • Regional Programs - NH
  • VT, USA
  • 42,000
  • Hourly
  • Full Time

This is a full time position with full benefits (health, dental, vision, 403B, paid time off, short/long term disability and life insurance, etc.)


Veterans Inc., the largest provider of services to veterans and their families throughout New England, is looking for a professional, highly motivated, goal-oriented, skilled, and hardworking individual to fill the Case Manager position and become a valued member of Veterans Inc. team!

 

The services provided by this position will be focused on veterans who are exiting, or have exited Residential Programs and transistioned into a permanent housing placement. Services will include home visits to monitor housing stability, as well as coordinating educational activities regarding meal planning, tenant responsibilities, use of public transportation, use of community resources, financial management, and more. The services are time-limited to 6 months, with extensions in some circumstances.

This individual would be based out of our Woodsville, NH and Bradford, VT offices.  This position requires frequent travel, all duties would be performed throughout the designated territory's surrounding cities and towns.

This is a full-time position with full benefits (health, dental, vision, 403B, paid time off, short/long term disability and life insurance, etc.)  

Must be able to pass a CORI and background investigation.  Must be able to start within two weeks of receiving a job offer.

Veterans Inc. is an Equal Opportunity Employer.  Diversity is valued, and welcomed, on all levels within the organization! Veterans highly encouraged to apply!

Please, no recruiters!

Essential Functions:

Outreach: Provide direct services to veterans through coordinated and safe settings and outreach sites.  Establish and maintain a resource and referral network to include linkages with housing and resource service providers, homeless service providers, employment service providers, veterans' service providers, veterans' service organizations, municipal veteran's agents, the US Department of Veterans Affairs, and others as appropriate. Provide program awareness information and orientation activities to members of the referral network. Develop a helping and supportive relationship with veteran clients and their families, as needed, in order to assist clients with service needs and with the goal of supporting independent living to maintain stable permanent housing

Assessment:  Conduct pre-screening of veteran referrals. Conduct evaluation assessment of all veteran clients identified as eligible   Collect required program specific documentation.  Maintain audit ready client files as required. Develop and implement a mutually agreed upon Employability Development and Housing Stability Plans, as appropriate.

Support and Referral:  Refer direct services to veterans tailored to meet each veteran's unique needs by utilizing and growing Veterans Inc.'s existing area network of linkages with housing and resource service providers, homeless service providers, employment service providers, veterans' service providers, veterans' service organizations, municipal veteran's agents, the US Department of Veterans Affairs, and others as appropriate, both to identify potential clients and to leverage resources in support of clients.

 Case Management: Provide direct and indirect resources and services available pertaining to needs addressed by the veteran. Knowledge of the local housing market in the service area; knowledge of federal, state and local laws regarding housing and tenancy; the ability to interpret leases, housing laws, and regulations (along with the ability to communicate them to clients). Routinely monitor and notate level of progress and goals. Provide timely follow up and follow through practices.

Service Coordination: Provide assistance to veterans in obtaining VA benefits and other public benefits such as health care services, daily living services, personal financial planning services, transportation, fiduciary and payee services, legal services, child care, housing counseling services, employment and training opportunities, and temporary financial assistance as appropriate. Regularly collaborate with team and managers to provide & receive feedback on the progress of clients, to ensure quality of program delivery, and ensure individual professional development towards program/personal goals.

   

 Education and Experience Requirements:

  1. Bachelor's degree in Human Services, Social Work or other related field required.
  2. Minimum of two years' experience in Employment Training, Vocational Rehabilitation, Recruitment, Counseling, Outreach/and or Services to the Homeless, or related field, is required.
  3. Computer proficiency in Microsoft Office Suite.

 

Knowledge, Skills, and Abilities:

  1. Demonstrated knowledge and experience in working with persons of low income.
  2. Demonstrated knowledge and experience in working with veterans preferred; must have sensitivity to veterans-related needs and issues.
  3. Sensitivity to people with low socioeconomic status and minority cultural backgrounds.
  4. Knowledge of local housing market in service area.
  5. Knowledge of federal, state and local laws regarding housing and tenancy, highly valued.
  6. Ability to interpret leases, housing laws and regulations and then communicate them to their clients.
  7. Ability to network and provide a positive image for the program, provide empathetic support for the clients, while maintaining professional distance and objectivity.
  8. Strong computer skills to include Microsoft Word, Excel and Outlook.
  9. Ability to give presentations and speak in front of small to mid-sized groups about Veterans Inc. programs and services.
  10. Strong conflict negotiation and resolution skills.
  11. Frequent travel throughout assigned territory required. Must have valid driver's license and own personal, reliable transportation.
  12. Ability to maintain satisfactory attendance and punctuality.

Competencies:

  1. Client Focus
  2. Human Resources Capacity
  3. Thoroughness
  4. Time Management
  5. Communication Proficiency

Mental Requirements:

  1. Reading
  2. Analytical skills
  3. Negotiation Skills
  4. Verbal & Written communication
  5. Confidential interactions
  6. Problem-solving
  7. Decision-making
  8. Collaboration

Physical Requirements:

  1. Driving: Frequently - Must have valid driver's license and own personal, reliable transportation.
  2. Sitting: Frequency - Occasionally
  3. Standing: Frequency - Occasionally
  4. Lifting: 15 lbs., Frequency: Occasionally
  5. Carrying 15, Frequency: Occasionally

Physical Environment:

  1. Office: Frequency Often
  2. Outside: Frequency Occasionally
  3. Worker is not substantially exposed to adverse or hazardous environment

 

For more information, or to apply now; visit our website.  Please do not mail, email, or fax your cover letter/resume to us as we only accept applications through our website.  Mailed, emailed, or faxed cover letter, resume, and applications will not be reviewed nor considered!

If you need assistance completing an application please contact careers@veteransinc.org.  Emails regarding application status will not be returned.

No Recruiters Please!

 

Veterans Inc.
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